Frequently Asked Questions
- Do you serve breakfast?
- What time is breakfast?
- Mon – Sat: 6am – 10:30am
- Sunday: 7am – 1pm
- What do you serve at breakfast?
- Full breakfast menu and buffet with hot & cold items
- Do you have a business center?
- How can I send a package to myself/guest at your hotel?
- Address in this format:
Crowne Plaza Grand Rapids
5700 28th Street SE
Grand Rapids, MI 49546
- Do you have parking available at your hotel?
- Is there a fee for that?
- Is there public transportation near the hotel?
- No, only Taxi service
- Do you have a shuttle?
- Do we have to call for the shuttle or does it make a continuous loop?
- What hours does your shuttle run?
- Where does your shuttle go?
- 3 mile radius from hotel
- How do we schedule shuttles to and from the hotel?
- Contact Guest Services (Front Desk)
- How far in advance should I book the shuttle leaving from the hotel?
- Depending on time/day of week—confirm with Guest Services (Front Desk)
- Is smoking allowed?
- No, per Michigan law, all hotels & restaurants are non-smoking
- Do you use a certain taxi service?
- No, Guest Services will arrange for a taxi.
- Are there local tours in the area?
- How do I book a tour?
- Contact Guest Services
- Is your pool heated?
- Yes, our combination indoor/outdoor pool is heated.
- What are the hours of operation
- Daily, 5am – 11pm
- Are pets allowed?
- Yes, small pets under 20 lbs. One time deposit fee + nightly charge.